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الرئيسية » Talabat Open Day at Talabat

Talabat Open Day at Talabat

Job Details

Experience Needed:
More than 1 year
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Bachelors Degree
7150 to 7150 EGP Per Month


Job Description

▪ Handle all complaint cases received from different channels

▪ Handle all complaint cases related to vendors

▪ Register all complaints in the system

▪ Consistent complaint follow-up with customers to ensure full resolution of their cases.

▪ Collect callers feedback and suggestion, forward it to direct team leader for future action.

Job Requirements

▪Bachelors‌ ‌Degree ‌‌preferable in Business Administration or Hotel Management.

▪ 1-2‌ ‌years‌ ‌of‌ ‌experience‌ ‌in‌ E-Commerce, Telecommunication, Hotel Management or Customer Service.

▪ Very Good English, ‌‌both‌ ‌written‌ ‌and‌ ‌verbal. ‌

▪ Excellent Customer Service and complaint handling skills.

▪ ‌Good MS office knowledge.

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