Etisalat Global Services is hiring Customer Service Representatives for Prestige Account
Work Location:
Egypt, Cairo, Maadi (Transportation not provided)
Job description:
1)Interact with UAE Elite and VIP customers to provide information in response to inquiries, ensure customer satisfaction
2)Resolve customers potential problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
3)Update clients account data on the company website to follow up payment status, review contracted unit updates.
Job Requirements:
University Graduates of any major
Fluent in English(B2)
Minimum 6 months previous call center experience
Flexible with rotational shifts
Job benefits:
1)Net salary 7500 EGP/Month (6500 Net basic+1000 KPIs)
2)Fully paid training
3)NBA 50 EGP/Sale
4)Social and Medical insurance
5)Free VPN line
