Salary: $500 – $1,000
Job Type: Full-time · Remote
Experience Level: Mid Career (2+ years)
Company Size: 10-49 Employees
Industry: Market Research
Job Description
We are seeking a Customer Service Representative to handle client interactions and provide exceptional service. The role involves responding to inquiries, scheduling appointments, and ensuring positive experiences for our clients.
Key Responsibilities:
- Answer phone calls and respond to customer inquiries via social media and email.
- Schedule and organize appointments using the approved system.
- Provide accurate and clear information about company services.
- Transfer calls to relevant departments as needed.
- Maintain high standards of customer service and positive interactions.
Requirements
- Proficient in Arabic (speaking and writing) with good English communication skills.
- Strong interpersonal and communication skills.
- Ability to understand customer needs and respond effectively.
- Patience, self-control, and ability to interact positively with diverse personalities.
- Adherence to working hours and professional discipline.
- Familiarity with computer use and CRM systems.
- Access to a stable computer and internet connection.
- Previous experience in customer service is preferred.
- Fast and accurate data entry skills.
Preferred Candidate:
- Experience: 2+ years
- Residence Location: Saudi Arabia
- Nationality: Saudi Arabia
- Education: Certification / Diploma
- Career Level: Mid Career