وظيفة Customer Service Agent في دبي للمبتدئين وفرصة للعمل في شركة تقنية متطورة

Experience Needed: 0–4 years
Career Level: Entry Level (Junior / Fresh Graduate)
Education Level: Bachelor’s Degree
Salary: Confidential
Job Categories: Customer Service / Support

Job Description

Presentail is a fast-growing food & retail technology company dedicated to delivering high-quality products with speed and reliability. We collaborate closely with our stores and delivery teams to ensure an excellent customer experience every day.

We are looking for a Customer Service Agent / Dispatcher to support daily store operations and manage smooth order processing.

Key Responsibilities

• Answer customer phone calls and handle live chats.
• Provide excellent customer service and resolve issues efficiently.
• Verify order quality before dispatch to ensure it matches the product image.
• Assign orders to delivery drivers and manage dispatch operations.
• Handle store cash and submit daily financial reports.
• Report low-stock items and note customer special requests.

Requirements

• Strong communication skills.
• Organized and detail-oriented.
• Ability to multitask in a fast-paced environment.
• Customer-focused and proactive problem solver.