Full job description
About Mozakrah
Mozakrah is a fast-growing EdTech platform helping students achieve top results in international curriculums (IGCSE, American, IB). We combine high-quality teaching with strong operational follow-up to ensure every student reaches their full potential.
Role Overview
As a Student Operations Representative, you will play a critical role in ensuring smooth daily operations and maintaining a high-quality learning experience for students.
You will be the link between students, parents, teachers, and internal teams.
Key Responsibilities
- Attend virtual classes to:
- Record student attendance and absence accurately
- Ensure sessions run smoothly
- Follow up with students:
- Track commitment and engagement
- Report any academic or behavioral concerns
- Coordinate with teachers:
- Collect session reports
- Align on student performance and feedback
- Communicate with parents:
- Share updates when needed
- Ensure a high level of satisfaction
- Review outgoing WhatsApp messages:
- Ensure clarity, professionalism, and accuracy before sending
- Support internal operations:
- Use Mozakrah app and systems efficiently
- Maintain organized and updated data
- Assist in student acquisition:
- Search for potential students on social media platforms
- Support outreach efforts when needed
Requirements
- Strong communication skills (Arabic & basic English)
- High attention to detail
- Ability to multitask and stay organized
- Tech-savvy (Google Sheets, WhatsApp, basic systems)
- Responsible and committed to deadlines
- Previous experience in customer service, education, or operations is a plus
Working Hours
- Flexible shifts based on class schedules
What We Offer
- Competitive salary
- Clear career growth path (Team Leader → Operations Manager)
- Hands-on experience in a fast-growing EdTech company
- Supportive and performance-driven environment
Why Join Mozakrah?
Because here, your role directly impacts students’ success.
You’re not just managing operations — you’re helping build futures.
Job Type: Permanent
Pay: E£6,000.00 – E£6,200.00 per month
Work Location: Remote