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Call Center Agent at DC Real Property, LLC

ob Details

Experience Needed:1 to 2 years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor’s Degree
Salary:250 to 325 USD Per Month, bonuses for successful appointment booking

Job Description

Job Title

  • Outbound Sales & Outreach Specialist (Commercial Real Estate)

Location

  • Off-Site / Remote
  • DC Real Property, LLC

Role Summary

  • DC Real Property, LLC is seeking a reliable, results-driven Outbound Sales & Outreach Specialist to support brokerage growth through structured outbound calling. This role is focused exclusively on dialing provided lists, qualifying prospects, and setting sales appointments for the Principal Broker.
  • The Outreach Specialist does not negotiate deals, quote pricing, or provide brokerage services. Performance is measured strictly by appointment volume, quality, and show rate.
  • All call lists, scripts, messaging, and target profiles are provided.

Primary Responsibilities

Outbound Calling & Prospecting

  • Conduct high-volume outbound calls using provided lists
  • Follow approved call scripts while maintaining a natural, professional tone
  • Reach property owners, investors, and decision-makers
  • Navigate voicemail strategies and gatekeepers effectively

Appointment Setting

  • Qualify prospects based on provided criteria
  • Schedule sales appointments for the Principal Broker
  • Confirm appointments via phone, text, or email as instructed
  • Maintain accurate calendar coordination

CRM & Reporting

  • Log all call activity, notes, and outcomes in the CRM
  • Track daily call volume, conversations, and appointments set
  • Flag high-value or time-sensitive prospects

Professional Standards

  • Represent DC Real Property, LLC professionally at all times
  • Maintain confidentiality of proprietary lists and outreach strategy
  • Operate strictly within assigned scope (no deal discussions)

Performance Metrics (KPIs)

  • Daily outbound call volume
  • Meaningful conversations
  • Qualified appointments set per week/month
  • Appointment show rate
  • CRM accuracy and compliance

Compensation Structure

Base Compensation

  • Performance Bonuses (Appointment-Based)
  • Monthly Appointment Bonus Structure (Example):
Qualified Appointments Set Bonus
10 appointments $250
15 appointments $500
20 appointments $1,000
25+ appointments $1,500
  • A “qualified appointment” is defined as a completed meeting with a verified decision-maker that meets pre-set criteria.

Schedule

  • Fully remote / off-site
  • Core calling hours: __________
  • Flexible scheduling permitted based on performance

Job Requirements

Skills & Qualifications

  • Strong phone presence and confidence
  • Comfortable with rejection and objection handling
  • Highly organized and dependable
  • Experience in cold calling, dialing, or appointment setting preferred
  • Real estate experience helpful but not required

What Success Looks Like

  • Consistent, qualified appointment flow
  • High appointment show rate
  • Clean CRM data with no gaps
  • Reliable execution without supervision

Growth Opportunity

  • This role may expand into:
  • Senior Outreach Specialist
  • Outreach Team Lead
  • Expanded bonus participation tied to brokerage growth

Apply Now